Viewing Requirements

OTIP has completed tests on our website that show it is supported by:

  • Microsoft Internet Explorer version 8 or greater
  • Google Chrome
  • Mozilla FireFox
  • Apple Safari

If you do not have the current version of one of the above listed browsers, you can download, at no cost, an updated browser from their websites.

OTIP E-mail Virus Management

Computer viruses have become a large part of the Internet. The latest viruses plaguing the Internet are mass-mailing worms that arrive as an e-mail attachment with the file extension .bat, .cmd, .exe, .pif, .scr or .zip. If this attachment is opened, the virus will pick two e-mail addresses from the computer's address book and place one in the "To:" field and the other in the "From:" field of a new e-mail and then send it automatically. This is why you may be receiving e-mails stating you sent the virus to someone (this is called "spoofing").

Common sense is still the best defense. The most common viruses come from people you actually know. These people do not usually have virus protection software and do not know their computers are infected. The virus will send itself out to everyone in their address book. Follow these basic rules to avoid becoming a victim of a virus.

  • Have anti-virus software installed on your computer and check for updates daily
  • Do not open any attachments from people you do not know
  • Do not open any attachment from people that you do know that you are not expecting
  • The most common viruses come in the form of an attachment with an extension that looks like .exe, .bat, .scr, .vbs, .zip

If you are unsure about an e-mail, you can also visit a site like Symantec Avcenter to view the latest threats and hoaxes. The address is: http://www.symantec.com/avcenter/.

Important

Any e-mail sent from OTIP has an OTIP disclaimer as a footnote and it references our toll-free number 1-800-267-6847.

If you are hesitant about opening any e-mails from OTIP, please call the OTIP technology department at 1-800-267-6847.